Terms of sale

These terms apply to tires, parts and services sold by RBS Automotive LLC ("RBS Automotive", "we", "us"), 47 Pleasant Street, Suite BS, Northampton, MA 01060.

Quotes and approval

Quotes are valid for 30 days unless stated otherwise. Prices are in US dollars and exclude sales tax and state fees unless the quote says they are included. Work begins when you approve the quote. If we find additional work is needed, we quote it and wait for your approval before doing it.

Tires and parts

Tires are fitted to the size, load and speed ratings specified for your vehicle or equipment. We may decline to install a tire or repair a tire that we judge unsafe. Replaced parts and old tires are disposed of unless you ask to keep them before the work starts.

Payment

Retail work is due when the vehicle is picked up. Approved fleet, contractor and farm accounts are invoiced per job with Net 30 terms. Accepted methods: card, ACH debit, bank transfer and check. Invoices unpaid 30 days after the due date may be charged interest at 1.5% per month or the maximum allowed by law, whichever is less, and we may place an account on hold until it is current. Charges appear on statements as RBS AUTOMOTIVE LLC.

Warranty

New tires carry their manufacturer's warranty, which we help you claim. Our labor is warranted for 90 days from the date of service against defects in workmanship. Parts supplied by us are warranted for 90 days or the manufacturer's warranty, whichever is longer. Warranty does not cover road hazards, misuse, overloading, improper inflation or normal wear.

Liability

To the extent permitted by law, our liability for any claim arising from a sale or service is limited to the amount paid for that sale or service. We are not liable for lost profits, downtime or consequential damages.

Returns, refunds and disputes

See our returns and refund policy. Please contact us at info@raddpayments.com or (413) 200-0634 before raising a dispute with your card issuer or bank; we respond within one business day.

Territory and governing law

We sell and service within the United States. These terms are governed by the laws of the Commonwealth of Massachusetts.